Privacy Policy

The Crouse Hospital Online Gift Shop is hosted by Shopify. Accordingly, the personal information and/or credit card information you enter to process your order through Crouse Hospital’s Online Gift Shop is initially accepted and processed by Shopify and is, therefore, subject to the applicable Shopify Privacy Policy. You may access the Shopify Privacy Policy here. We encourage you to read the Shopify privacy policy as the privacy and other policies may be different than ours.

Shopify hosting provides a secure online purchasing capability and uses a secure method for credit card payment processing through its secured Verisign site. Once processed by Shopify, the information you enter in placing your order is accessed and utilized by Mission to process your order. Crouse uses the data for the sole purpose of processing your Order. Since Crouse will access, collect and store such information to process your order, Crouse has created this Online Gift Shop Privacy Policy to explain how and why we collect such information from Customers and to explain how Crouse will protect your privacy in doing so.

We encourage you to read this Crouse Online Gift Shop Privacy Policy. Crouse reserves the right at any time and without notice to change this privacy policy by posting such changes on our Site. Any such change will be effective immediately upon posting.

Shopify will collect information from you when you place an Order with the Crouse Online Gift Shop. A limited number of Crouse staff members will have access to such information so we are able to process the Order. The information may include, but is not limited to, the patient/gift recipient’s name and room number for delivery, the contents of any enclosure card you may request, your credit card information, and identification of items selected for purchase.

Crouse will only use such information to facilitate and process your online order. Crouse will not share nor sell any of the information it obtains in processing orders with any non-Crouse company or other third-party organization, except as provided herein. Crouse may share information with website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep the information confidential. We may also release your information when we believe a release is appropriate to comply with the law, enforce our policies, or to protect other’s rights, property, or safety. We may use non-personally identifiable information to improve or modify our store offerings, improve customer service, or otherwise in the operations of our online Gift Shop.

Crouse implements a variety of security measures to maintain the safety of your personal information. Your information is accessible by only a limited number of persons who have access rights to such systems, are duly advised of and bound to follow Crouse’s policies and procedures in relation to the use and security of your information, and are required to keep the information confidential.

All information provided to Crouse is transmitted using SSL (Secure Socket Layer) encryption. Unfortunately, however, no data transmission over the Internet is 100 percent secure. While we strive to protect your information, we cannot and do not guarantee, ensure or warrant the security of such information.

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you may contact: Crouse Hospital Communications Department at 315/470-7701. You may also send an email to

By making an online purchase with the Online Gift Shop, you consent to Crouse’s Online Gift Shop Privacy Policy.

You should also visit our Terms and Conditions section of the Crouse website which further establishes the use, disclaimers, and limitations of liability governing the use of our website.

Please be advised that the content on the Crouse Online Gift Shop site may not be reproduced, copied, redistributed, quoted or retransmitted by any means without the express written approval and permission of Crouse Hospital.

This site is hosted by Shopify. Shopify hosts the store pages, ordering system, and order data. Shopify automatically collects order information but may only use this information in the aggregate. If you accessed this store through Shopify, they also automatically collect information about your shopping experience. Please see Shopify’s Privacy Policy for more information about how Shopify uses this information.

Crouse Hospital's full privacy policy can be accessed here. If you have any questions regarding this policy, please contact us.

Phone Orders

Place an order for flowers or gifts by calling 315-470-7001. Phone orders are taken M-F, 8 a.m.-4 p.m.